Privacy Policy

Last updated: June 18, 2025

Welcome to Dummy Ticket Factory ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dummyticketfactory.com or use our services.

1. Information We Collect

We may collect information about you in a variety of ways when you use our platform:

1.1 Personal Information You Provide

Account Registration: Name, email address, phone number, and password when you create an account.
Agency Details (B2B): Company name, company address, and business registration information.
Booking Information: Traveller names, passport details, travel dates, and flight preferences submitted when generating dummy tickets.
Payment Information: We do not store full payment card details. All payments are processed through secure third-party gateways.

1.2 Automatically Collected Information

IP address, browser type, operating system, referring URLs, and device identifiers.
Pages visited, time spent, and actions taken on our platform.
Cookie data and session information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and subscription plan.
To process and fulfil your dummy ticket or hotel itinerary requests.
To communicate with you regarding your order, account status, or support queries.
To send promotional emails and updates (you may opt out at any time).
To improve our website, services, and user experience.
To prevent fraud, enforce our Terms & Conditions, and comply with legal obligations.
To generate aggregate analytics and reports (no personally identifiable information is shared).

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Providers: Trusted third-party vendors who assist us in operating our website (e.g., email delivery, cloud hosting, payment processing). These parties are bound by confidentiality obligations.
Legal Compliance: If required by law, court order, or government authority, we may disclose your information to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your browser. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features.

We use:

Session Cookies: To keep you logged in during your visit.
Preference Cookies: To remember your settings (e.g., search preferences).
Analytics Cookies: To understand how users interact with our platform (via Google Analytics).
Advertising Cookies: We use Google AdSense to display ads. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.

To learn more about how Google collects and uses your data, please review: How Google uses data when you use our partners' sites or apps.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. You may request deletion of your account and associated data by contacting us. We may retain certain information as required by law or for legitimate business purposes.

6. Data Security

We implement industry-standard technical and organisational security measures to protect your information, including SSL encryption, secure database access, and restricted internal access policies. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access and receive a copy of your personal data.
The right to correct inaccurate or incomplete data.
The right to request deletion of your personal data ("Right to be Forgotten").
The right to restrict or object to certain processing of your data.
The right to data portability.
The right to withdraw consent at any time where we rely on consent.

To exercise any of these rights, please contact us at support@dummyticketfactory.com or via WhatsApp at +8801797986821.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out: